We are committed to protecting your personal information and your rights. This policy explains how we collect, use, and safeguard your information.
We collect data such as your name, email, learning preferences, and payment information to provide our educational services.
We also gather technical information automatically, including your IP address, browser type, and device operating system.
Cookies are used to enhance your learning experience and analyze service effectiveness.
To tailor course content and recommendations based on your learning journey.
To refine our platforms and address user needs through data analysis.
To send updates about your courses, promotions, and community activities.
To protect against fraud, unauthorized access, and data breaches.
We share data only when legally required with authorities, or with trusted partners handling payments, hosting, and customer communications.
We implement robust encryption and security protocols to safeguard data during transfer and storage.
We retain your data for the duration of your account and for up to 3 years post-activity to support learning continuity and legal compliance.
You may request deletion at any time via the account settings page or contact us below.
Request access to your data or update it anytime.
Revoke permissions for data collection by emailing privacy@elam.com.
For privacy inquiries, concerns about data handling, or questions about our policy:
📨 Email Privacy@ELAM