Privacy Policy

Effective Date: September 10, 2025

1. Information We Collect

a. Personal Data

We collect personal information such as email addresses, names, and IP addresses when you voluntarily provide them through our platform or services.

b. Usage Data

We automatically collect data about your interactions with our services, including device type, operating system, referral source, and browsing behavior (via analytics tools).

c. Blockchain Data

We collect public blockchain transaction data for analytics and service improvement purposes related to our Web3 platforms.

2. How We Use Your Data

  • To provide, maintain, and improve our services
  • To process transactions and contracts related to blockchain activities
  • To personalize your experience through usage analytics
  • To communicate with you about your account or services
  • To detect and prevent fraud or security risks
  • To comply with legal obligations

3. Data Sharing & Storage

We do not sell your personal data under any circumstances. We may share anonymized usage data with third-party analytics providers to help improve our platform.

a. Legal Requirements

We may disclose data when required by law or to respond to valid legal requests.

b. Service Providers

Trusted partners may access data to perform services on our behalf (e.g., payment processing, analytics).

All stored data is encrypted at rest and transmitted securely via TLS encryption.

4. Your Privacy Rights

  • Right to access, correct, or delete your personal data
  • Right to withdraw consent for data processing
  • Right to data portability
  • Right to object to automated decision-making

Exercise these rights by contacting our support team at support@xeliona.com.

5. Cookies & Tracking

We use functional and analytics cookies to enhance your experience. You can control cookie preferences through your browser settings or via our Cookie Preferences Center.

This site uses:

  • Essential cookies for basic functionality
  • Analytics cookies for usage statistics
  • No third-party tracking cookies

6. Data Retention

We retain personal data only as long as necessary to provide services, fulfill legal obligations, or for business purposes. Users may request deletion of their accounts and associated data at any time.