Terms of Service
Legal policies governing your use of ελοτ's energy services and solutions.
Contact Legal Team1. Acceptance of Terms
By accessing or using ελοτ services, you agree to be bound by these terms and our privacy policy. If you disagree with any part of the terms, you may not access the services.
2. Services Description
We provide energy supply, renewable energy plans, and smart grid services subject to availability in designated Greek regions. Service details are outlined in your service agreement.
3. Payment Terms
Payment is due by the 10th of each month. Late fees will be applied after a 15-day grace period. We accept bank transfers, credit cards, and direct debit authorizations.
4. Termination
Either party may terminate services with 30 days written notice. We reserve the right to suspend services for non-payment, safety issues, or policy violations.
5. Disclaimer
While we strive for 99.9% uptime, ελοτ is not liable for disruptions due to natural disasters, grid failures outside our control, or customer equipment issues.
6. Privacy
Your personal data is collected and processed in accordance with our Privacy Policy. You may request data deletion or correction through our customer portal.
7. Governing Law
These terms are governed by the laws of Greece. Disputes will be resolved in the courts of Thessaloniki, Greece.
Still Have Questions?
Our legal team is available to clarify any terms or conditions of service.
Contact Legal Department