Privacy Policy
Information We Collect
We collect information you provide directly, including:
- Personal identifiers (name, email, phone)
- Payment information for purchases
- Communication content (support requests, messages)
We also collect technical data automatically through cookies and analytics tools.
How We Use Your Data
Service Delivery
To provide, maintain, and improve our services
Security
To detect and prevent fraud, threats, and abuse
Analytics
To analyze usage patterns and enhance user experience
Legal
To comply with applicable laws and regulations
Your Rights
Access
Request a copy of your personal data
Correction
Update or correct inaccurate data
Deletion
Request deletion of your personal data
Export
Obtain structured copies of your data
Data Security
Protection Measures
- • AES-256 encryption at rest
- • TLS 1.3 for data in transit
- • Multi-factor authentication
- • Regular security auditing
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Our security team conducts penetration tests quarterly and maintains SOC 2 Type II compliance.
Contact
For privacy-related inquiries:
📧 privacy@elmos.global
We typically respond within 3 business days.