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Privacy Policy

Effective Date: 2025-09-04

1. Information We Collect

We collect personally identifiable information (PII) when you:

  • Register for services
  • Subscribe to newsletters or updates
  • Contact our support team
  • Use our online platform features

2. Data Usage

We use collected information to:

  • Provide and improve our services
  • Process your requests and transactions
  • Communicate with you about service updates
  • Detect and prevent fraudulent activities
  • Comply with legal obligations

3. Data Storage & Security

Your data is protected through:

Technical Safeguards:

  • End-to-end encryption (AES-256)
  • Multi-factor authentication
  • Real-time intrusion detection
  • Regular security audits
  • Data backup in ISO 27001 certified facilities

4. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Delete your account
  • Opt-out of communications
  • Object to data processing

5. Cookies Policy

We use cookies to:

  • Improve website functionality
  • Analyze traffic patterns
  • Provide personalized content
  • Measure marketing campaign effectiveness

Contact

For privacy-related inquiries, contact our Data Protection Officer at:

privacy@ebOA.org