Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information.
Contact Us1. Information We Collect
- Personal Information: Name, email, profile preferences when you register or use contact/checkout features.
- Usage Data: IP address, browser type, pages visited, device information (automatically collected).
- Interaction Data: Messages, forum posts, and other communications within the platform.
- Payment Details: Used only for transactions (encrypted via PCI-compliant systems).
- Technical Data: Cookies and analytics to personalize features and improve site functionality.
2. How We Use Your Information
- To provide and maintain secure, personalized forum interactions.
- For internal auditing, fraud detection, and security enhancement.
- To deliver customer support and respond to your questions.
- For analytics and research to improve user experience and platform features.
- Legally required in response to judicial proceedings or government requests.
3. Data Sharing & Disclosure
- Service Providers: Third-party vendors (e.g., payment processors, security tools) are bound by contracts requiring identical privacy protections.
- Legal Obligations: May be disclosed to comply with law, court orders, or to protect rights or safety.
- Business Transfers: Part of corporate reorganization or restructuring processes.
4. Your Rights
- Access, edit, or delete personal/interaction data via your account settings.
- Request data export or deletion by contacting support at support@ennov1.com
- Opt-out of cookie collection or marketing emails at any time.
- Right to object to automated decision-making affecting you.
5. Security & Data Retention
Data is encrypted at rest and in transit (TLS 1.3+) using AWS-grade infrastructure.
Personal data remains for 2 years post-account deletion; anonymized data may be retained for research/statistical purposes.
We maintain SOC 2 Type II compliance and undergo annual third-party security audits.
Your data is never sold directly to third parties for marketing or profiling purposes.
6. Contact Us
If you have questions about this policy or your data rights, please contact our privacy team:
- Email: privacy@ennov1.com
- Phone: +1-800-ENNO-PRIVACY