Terms of Service
These terms govern your use of ΥΛΠΩΝ services and platform. Please read carefully to understand your rights and obligations.
1. Acceptance of Terms
- Agreement
- By accessing or using ΥΛΠΩΝ's services you agree to these terms, applicable laws, and regulations.
- Changes
- ΥΛΠΩΝ reserves the right to modify these terms at any time with 30-day written notice.
2. Services Provided
- Cloud Infrastructure: Secure, scalable computing resources
- AI Tools: Advanced analytics and automation solutions
- Enterprise Software: Business management platforms
- Developer Services: API access and development tools
3. User Responsibilities
Prohibited Activities
You must not: distribute malware, attempt unauthorized access, misuse the service for illegal purposes, or interfere with service performance.
Account Security
You are responsible for maintaining secure credentials and monitoring account activity for unauthorized access.
4. Fees and Payment
Pricing Plans
All fees are itemized in the service catalog. We maintain transparent pricing with no hidden charges.
Refund Policy
We offer a 7-day satisfaction guarantee on new services. Other refunds follow specific service category policies.
Subscription Management
Manage payments, billing info, and service tiers directly through your account dashboard at any time.
5. Service Commitment
We guarantee 99.9% service uptime with our SLA. For mission-critical operations, we provide dedicated service level agreements with customized SLA metrics.
Performance Metrics
We monitor and report on system performance through our dashboard and monthly reports.
Support Hours
24/7 availability for critical incidents, with guaranteed response times for enterprise clients.
6. Termination
We may terminate your account for repeated violation of these terms or for legal reasons. Users may cancel their service through the account settings page.