Professional Recovery
Request assistance from our certified recovery specialists
Schedule ConsultationRecovery Process
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1
Enter Recovery Phrase
Type your 24-word recovery phrase exactly as stored
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2
Verify Identity
Answer pre-set security questions about your account
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3
Secure Your Wallet
Set up a new recovery method to avoid future issues
Keep Phrase Secure
- Write it down on paper
- Store in fireproof safe
- Avoid digital copies
Recovery Phrase Guidelines
- Never share the recovery phrase
- Destroy old print copies after use
- Replace after major system updates
Wallet Recovery FAQs
Can I recover my wallet without the phrase?
You can use security questions or contact support for professional recovery with identity verification documents.
What if my phrase is lost?
Contact support immediately with registered documentation to request recovery options. No recovery attempts are possible without the phrase.
How secure are security questions?
Security questions use two-factor authentication with encrypted storage and require physical documents verification for maximum security.