1. Introduction
This policy outlines our commitment to fair access and equal treatment for all merchants seeking to participate in our platform. We prohibit any form of discrimination in merchant onboarding and service delivery.
2. Key Provisions
- Non-Discrimination: Merchants are evaluated based on objective criteria such as business legitimacy, compliance with laws, and service quality. Factors like race, gender, religion, or nationality are not considered.
- Equal Treatment: All merchants receive the same access to tools, support, and marketing opportunities without bias.
- Appeals Process: Merchants have the right to appeal decisions through our formal dispute resolution procedures outlined in our Terms of Service.
3. Enforcement
Violations of this policy are taken seriously. We maintain internal review mechanisms and an independent oversight committee to investigate grievances and ensure compliance. Discriminatory practices will result in disciplinary action for employees and partners.
4. Policy Amendments
This policy is subject to periodic updates to align with legal requirements and industry standards. Changes will be published here with at least 30 days' notice. Continued merchant participation signifies acceptance of revised provisions.