Frequently Asked Questions
Find quick answers to common questions about our services, billing, technical support, and more.
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. Follow the on-screen instructions to reset your password via email.
What should I do if I see an error when using the service?
If you encounter an error, first try clearing your browser cache or using a different browser. If the issue persists, check our Knowledge Base or submit a support ticket with details about the error.
How long does support response time take?
Our support team aims to respond to all tickets within 24 business hours. Urgent issues are prioritized and responded to within 1 business hour.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time through your account settings. Cancellations are effective at the end of your current billing cycle.
Still Have Questions?
Our support team is available 24/7 to help with technical support and billing inquiries.
Submit a Support Ticket