How do I submit a support request?
You can submit a support request through our contact form, email us at support@ελςβω.org, or call our support team at +30 210 456 7890.
What are your working hours?
Our support team operates from Monday to Friday, 9:00 AM to 6:00 PM Athens Time (GMT+2). We offer limited support on weekends for critical issues.
How long does it take to resolve issues?
Resolution time varies depending on the complexity of your request. Simple queries are typically resolved within 24 hours, while technical implementations may require 3-5 business days.
Do you offer academic consulting?
Yes! Our academic consultants provide personalized guidance for research strategies, thesis writing, and academic publishing through our academic services portal.
What payment methods do you accept?
We accept international bank transfers, Ethereum (ETH), and card payments via our secure billing system.