Streaming Technical Support

Troubleshoot common streaming issues like buffering, audio problems, and setup configuration.

Common Streaming Problems

How to Stream Successfully

Step 1: Connect Equipment

Ensure all cameras, mics, and lighting are properly connected to your computer.

Step 2: Test Your Setup

Run a 5-minute trial stream to check audio/video quality and stability.

Step 3: Go Live!

Click "Start Stream" and interact with your audience in real-time.

Quick Help Links

Optimal streaming settings

Recommended encoder settings for different internet speeds.

Low bandwidth streaming

How to stream efficiently with limited internet connections.

Mobile streaming tips

Best practices for using phones or tablets for streaming.

Reporting streaming errors

How to document and report technical problems to our team.

Still Having Streaming Issues?

Contact our engineering team for urgent technical problems with live streaming, encoders, or audio-video setup.