24/7 Security Support

Our experts are available round-the-clock to help resolve any security concerns.

Support Channels

Emergency Contact

For urgent security incidents:

1-800-SECURE-24

Call Now

Email Support

For non-urgent but important requests:

support@security247.com

Send Request

Live Chat

Instant support for technical queries (available 9am-11pm ET):

Support Hours Overview

Emergency Support

Critical
  • 🚨 24/7/365 availability
  • ⚡ Instant alert escalation
  • 🔒 Priority case handling

Regular Business Hours

Standard
  • 🕒 Mon-Fri: 9am - 9pm
  • 🕒 Sat: 10am - 6pm
  • 🕒 Sun: Closed
  • All times in ET

Frequently Asked

Yes, non-urgent case tickets are available at any time via our support portal. These cases will receive first response priority within 2 working hours.

Critical security incidents reported through our emergency hotline or chat will receive immediate validation from our SOC team and triage within 15 minutes of confirmation.

Non-Urgent Support Request

Client Success Stories

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Rapid Response Saved Our Infra

"During a late-night ransomware attack, the 24/7 support team traced the breach vector and deployed mitigations in under 90 minutes before any data could be exfiltrated." - CTO, SecureNet Solutions