Analytics Policy
We measure performance to improve experiences without compromising privacy. This policy outlines how analytics tools operate at Moby.
1. Analytical Data Collected
We collect non-personal data for system improvement including (1) feature usage patterns, (2) session duration reports, and (3) error reporting metrics. All data is anonymized and aggregated.
- Average task completion time
- Feature engagement rates
- User flow heatmaps
- Technical error metrics
2. Purpose of Data Collection
Collected analytical data is used solely for (1) product improvement, (2) performance optimization, and (3) identifying technical issues. We never sell or share raw analytical data with third parties.
All data becomes unidentifiable through cryptographic hashing and aggregation. No personally identifiable information is stored in analytics pipelines.
3. Compliance & User Control
Users may opt out of analytics collection at any time through account settings. Our analytics framework complies with GDPR, CCPA, and ISO 27001 standards.
Compliance Standards
- • GDPR (EU)
- • CCPA (CA)
- • ISO 27001
- • SOC 2 Type II
Opt Out Options
- • Website analytics
- • App usage reporting
- • Performance tracking
- • Crash reporting
🔍 Data Retention Policy
Analytical data is retained for a maximum of 18 months post-collection. Data older than this threshold is automatically purged through scheduled maintenance.
🛡️ Security Measures
Analytics data is protected using enterprise-grade security measures including 256-bit encryption, daily vulnerability scans, and mandatory multi-factor authentication for all data access.