Minecraft Logo

Troubleshooting & Support

Find solutions to common issues and get help running Minecraft on your device.

🌐 Connection Issues

Having trouble launching or connecting to servers?

  • Check your internet connection
  • Disable firewalls or antivirus temporarily
  • Port 25565 for multiplayer must be open
  • Try using netsh winsock reset in admin command prompt

⚙️ Performance Problems

Game lags or stutters? Try these steps:

  • Verify game files in your launcher
  • Update graphics drivers
  • Adjust in-game graphics settings
  • Allocate more RAM if using custom launchers

❗ Crashing & Errors

The game crashes unexpectedly? Try:

  • Reinstall Minecraft
  • Delete corrupted saves in .minecraft folder
  • Check Java version (minimum Java 17)
  • Scan for virus in your Minecraft folder

🔒 Login Problems

Unable to sign in or verify your account?

  • Check Mojang account dashboard
  • Try clearing browser cache if using web launcher
  • Disable 2FA temporarily for verification
  • Contact support for account recovery

Advanced Solutions

Error Code 56: Server Disconnected

Try these fixes:

  1. Disable mods if playing on a server
  2. Update your Minecraft version
  3. Reset server configuration file

java -jar Minecraft.jar --username YOURNAME --version 1.20.1

Black Screen on Launch

Try these solutions:

  1. Use the latest official launcher
  2. Update graphics driver
  3. Run java --add-exports java.desktop/sun.awt=ALL-UNNAMED

Still Need Help?

If you can't find a solution, our support team is ready to help.

Contact Support
```