Frequently Asked Questions

Answers to common questions about our math learning platform, subscription plans, and features.

Common Questions

What is Mathik?

Mathik is an interactive math learning platform that combines AI-driven problem generation, real-time analytics, and engaging tutorials to help students master mathematical concepts from basic arithmetic to advanced calculus.

How do I sign up?

Simply visit our login page and click "Create New Account". Verify your email and start learning with our free content. For premium features, you can subscribe at any time.

Are there free math problems available?

Yes! 100% free access to algebra, geometry, and precalculus problems is available for all users. The free tier also includes step-by-step solutions for all problems and basic performance tracking.

Is there a mobile app?

We're currently developing native iOS and Android applications, with a public beta scheduled for Q4 2025. In the meantime, Mathik is fully responsive and works seamlessly on all mobile and desktop devices.

Subscription & Account

How does the Pro subscription work?

For $9.99/month, the Pro plan includes unlimited math problems, full access to all interactive problem solvers, expert-grade solutions, and comprehensive analytics. Cancel anytime and retain access to all content you've already unlocked.

Can I cancel anytime?

Yes! You can cancel your subscription at any time through your account settings. Your access will remain active through the end of the current billing period. No reactivation fees apply.

Are there discounts for schools or educational institutions?

We offer volume licensing discounts for schools and universities. Please contact our education team for customized pricing and bulk registration options.

Technical Issues

Browser compatibility issues

Mathik works best on modern browsers: Chrome, Firefox, Safari, or Edge with the latest updates. Our rendering engine supports all math visualization tools on these platforms.

Why is my progress not saving?

If you're experiencing issues saving progress:

  1. Ensure you're logged into the correct account
  2. Clear your browser's cache
  3. Try using an incognito window
  4. Contact our support if the issue persists

Still Have Questions?

Contact our support team or browse our extensive knowledge base for detailed information.