Securing Transactions for First National Bank
How Helena's AI-powered platform reduced fraudulent transactions by 75% in six months.
Challenge
First National Bank needed to enhance its fraud detection capabilities in response to a 300% increase in digital fraud attempts. Legacy systems were unable to detect sophisticated phishing attacks and fraudulent transactions in real-time, leading to significant financial losses and customer dissatisfaction.
- • 450+ fraud incidents per month
- • $2.8M in losses from account takeovers
- • 68% of fraudulent transactions bypassed existing filters
Solution
Helena implemented an AI-driven security platform featuring:
- Real-time behavioral biometrics for user authentication
- Machine learning models for anomaly pattern detection
- Automated fraud response with transaction blocking
Reduction in Fraud Incidents
Helena's AI system detected and blocked suspicious activity before financial loss occurred.
Fraud Detection Rate
Identified high-risk transactions before execution
Faster Investigation Times
Automated alerts reduced manual review requirements
Customer Retention
Improved trust through secure and seamless transactions
"The Helena platform has revolutionized our fraud prevention capabilities. We've cut our fraud losses by over three-quarters while maintaining a frictionless customer experience. It's the most impactful technology deployment in our history."
Robert Martinez
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