Terms of Service
1. Acceptance of Terms
By accessing or using Ethoca's services, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you disagree with any part of these terms, you may not access the service.
2. Eligibility
- You must be at least 18 years old to use Ethoca services.
- You must have the legal capacity to enter into binding agreements.
- We reserve the right to verify your identity at any time.
3. Payment and Billing
By using paid Ethoca services, you authorize us to charge the payment method on file. All fees are in USD unless otherwise stated. If your payment method fails, we may attempt automatic retries according to our payment provider's policies.
- Cancellations must be made through your account settings or via our support team.
- No refunds will be issued for partial billing periods.
- Subscription fees are non-transferable.
4. User Conduct
You agree not to engage in any activities that may harm Ethoca's services, disrupt service quality, or violate these terms.
- Prohibited activities include fraud, hacking, unauthorized access, or distributing malware.
- You may not resell or distribute Ethoca services for commercial purposes without our written consent.
- You are responsible for maintaining the confidentiality of your account credentials.
5. Service Disruptions
Ethoca will make reasonable efforts to maintain service availability 24/7. We are not liable for any interruptions caused by factors outside our control such as natural disasters, internet service disruptions, or third-party service failures.
6. Intellectual Property
All content, features, and functionality on Ethoca's platform are owned by Ethoca or its licensors and are protected by international copyright, trademark, and other intellectual property laws.
7. Indemnification
You agree to indemnify Ethoca against any claims, damages, or liabilities arising from your breach of these Terms, your use of the service, or any violation of applicable law.
8. Modifications
These Terms of Service may be updated periodically. Changes will take effect immediately and will post an updated date at the top of this page. Your continued use of the service constitutes acceptance of any changes.