Privacy Policy
At Ethoca, we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our tools.
1. Data We Collect
Personal Data: We collect your name, email, company, and payment information when you request a demo, sign up for services, or contact us.
Technical Data: Automatically collected information includes IP address, browser type, device information, and usage patterns.
Cookies and Analytics: We use cookies and analytics to improve site functionality and personalize your experience.
2. How We Use Your Data
- Provide and improve our fraud detection services.
- Process transactions and manage your account.
- Analyze trends and enhance user experience.
- Send updates, newsletters, and promotional materials (with your consent).
- Comply with legal obligations and protect our rights.
3. Data Sharing
We share data only as follows:
- Service Providers: With trusted partners who assist with analytics, hosting, and payments.
- Legal Requirements: To comply with court orders, laws, and government requests.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
We do not sell your data.
4. Your Rights
- Access: Request a copy of your data.
- Rectify: Update or correct inaccurate information.
- Delete: Request deletion of your data (subject to legal obligations).
- Object: Opt out of data processing.
- Portability: Obtain your data in a structured, reusable format.
Contact us at privacy@ethoca.io to exercise these rights.
5. Data Security
We implement industry-standard security measures, including encryption and access controls, to protect your data against unauthorized access, use, or disclosure.
6. Retention Period
We retain your data as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. You may request deletion at any time.
7. Third-Party Links
Our site may link to external services. We are not responsible for the privacy practices or content of third-party websites.
8. Policy Updates
We may update this policy periodically. Changes take effect upon posting and will be indicated with a revised date at the top. We recommend reviewing this page regularly.