Frequently Asked Questions
Everything you need to know about email.to's secure email service for creators.
Basic Questions
Is there a free plan?
Yes! We offer a free tier with all core features including unlimited messages, secure storage, and basic encryption for individual use.
Do you support team accounts?
Yes, our premium plans include team collaboration features with shared folders, role-based permissions, and audit logs for businesses.
Security & Encryption
How secure is my data?
Your messages are protected with AES-256 encryption both at rest and in transit. We never store your messages or access your data without explicit consent.
Do you offer two-factor authentication?
Yes, we require 2FA for all premium accounts. Our platform supports TOTP-based authenticators as well as hardware security keys.
Technical Questions
Can I use my own domain?
Absolutely! Premium plans include custom domain support with automatic SPF/DKIM/DMARC records for email authentication.
Is there an API available?
Yes, our premium plans include full API access for integrating with third-party tools and managing email workflows programmatically.
Still have questions?
Check out our comprehensive documentation or get in touch with our support team.