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We’re here 24/7 to help with any questions about our art-to-XML conversion tools, 3D printing integration, or platform issues.
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Frequently Asked Questions
What file formats can I convert?
We support SVG, PNG, and JPEG inputs for conversion to XML-compatible 3D format. For best results, use SVG files with clear shapes.
How long does a conversion take?
Average conversion time is 3 seconds for simple artwork. Complex designs may take up to 30 seconds depending on processing power.
Can I cancel a conversion?
Yes, click the "Cancel Processing" button during conversion. Canceled conversions will not be billed unless already completed.