Support
Our team is always here to help. Choose your preferred support channel or submit a direct request.
1. Support Options
2. Frequently Asked Questions
🧩 How long does ticket resolution take? New
Urgent tickets receive 1-hour response times. Standard tickets are resolved within 24 hours. You can track your ticket status in our portal .
💡 Can I access support documentation? Updated
View our full documentation in the help center to find step-by-step guides and tutorials.
📆 What are your business hours?
Our office hours are 8AM to 10PM Mountain Time, 7 days a week. Emergency phone lines are available 24/7/365.