Need Assistance?
Our baking experts are here to help! Find answers to common questions below or reach out directly for personalized support.
Contact Us
Got questions about orders, baking workshops, or our signature cupcake recipes? Reach out and we'll respond within 24 hours!
📧 Support Email:
support@ellenikakes.com
📱 Phone Support:
+1 908 555 1234
📍 Office Location:
Visit our Contact page for address details
Or send us a message:
Frequently Asked Questions
How long does delivery take?
Our cupcakes are hand-delivered within the delivery zone (check contact page for details). Orders placed by 3pm ET are typically delivered same day.
Can I cancel my order?
You can cancel up to 48 hours before the scheduled pickup or delivery time. Contact support@ellenikakes.com or call our bakery directly to cancel.
Where can I find recipes?
Check our blog for featured cupcake recipes and baking tips, or purchase our "Perfect Cupcake Handbook".