🔐 Contact Support

Our 24/7 security support team is ready to help with decentralized infrastructure, compliance, and technical questions.

Send Us Your Inquiry

Other Ways to Reach Us

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Email Support

24/7 security team:
security@eliloda.com

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24/7 Chat

Access our secure support portal
Live Chat

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Phone Support

+1 (800) 123-4567
(Available 24/7 for security incidents)

Common Security Support Queries

How do I report a security vulnerability? ⬇️

Email our security team at security@eliloda.com with detailed information about the potential vulnerability. We guarantee immediate triage of all security reports.

What are your response times for critical issues? ⬇️

We respond to critical vulnerability disclosures within 15 minutes during business hours (UTC+0), and within 30 minutes outside our core hours.

Can I get support for on-premise deployments? ⬇️

Our enterprise support includes 24/7 monitoring and response for all on-premise deployments. Contact your enterprise account manager for dedicated support.