Explore answers to common questions about our energy services and solutions.
View All QuestionsVisit the 'Account Settings' page and click 'Forgot Password'. Follow the instructions to reset your password securely.
We recommend using LED lighting, sealing windows and doors, and optimizing heating and cooling systems for maximum efficiency.
Check your monthly account summary in the 'Energy Dashboard' section of your account for detailed usage statistics.
Yes! You can manage your plan and switch to a different pricing plan in your account settings at any time.
We accept credit/debit cards, direct bank transfers, and electronic payments through your online account.
Billed are generated monthly and sent to your email 5 days before the due date. You can also view them in your account dashboard.
Our support team is available Monday-Friday from 8:00 AM to 6:00 PM local time.
Yes! Our emergency outage line is available at (123) 456-7890 for urgent situations at any time.