Frequently Asked Questions

Everything you need to know about our innovative solutions and how we can help your business.

Performance & Reliability

How fast is your service compared to competitors?

We achieve sub-15ms response times globally through our 23 optimized edge locations using adaptive AI routing that dynamically selects the optimal path for each request based on real-time network data.

What's your guaranteed uptime SLA?

Our 99.999% SLA with automatic service credits for any downtime beyond -15 minutes in any billing month, backed by real-time monitoring with 200+ health checks per second across all infrastructure.

Technical Implementation

What APIs do you support?

Our RESTful API includes Webhook, OpenAPI 3.0, and GraphQL endpoints with JWT authentication and supports auto-scaling, custom middleware, and automated rate limiting with per-user API keys.

Can I use your solution with legacy systems?

Yes, our universal integration layer supports 80+ legacy protocols including SOAP, JDBC, and AS/400 interfaces. We can seamlessly bridge old and new systems with real-time data synchronization.

Other Topics

What payment plans do you offer?

We offer pay-as-you-go, monthly, and annual plans with volume discounts. Enterprises get custom tiered pricing with API credits, compute hours, and data transfer as separate metering dimensions.

What support options are available?

24/7 enterprise support with 15-minute response SLA, on-demand architecture reviews by our experts, and a 500,000+ knowledge base with video tutorials and live code examples.