Privacy Policy

We take your privacy seriously. This document explains how we collect, use, and protect your personal data when using our website and services.

1. Introduction

This Privacy Policy governs the collection and use of information related to our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Data Collection

We collect personal information that you provide directly on our website, including:

  • • Contact details (name, email, phone)
  • • Information you provide in contact forms or submissions
  • • Usage data for analytics purposes
  • • IP address and device information

3. Use of Data

Information is used to:

  • • Provide requested services and respond to inquiries
  • • Personalize user experience
  • • Analyze trends and improve our platform
  • • Detect and prevent fraud and misuse

4. Data Storage

Data is securely stored in encrypted format using AWS and Firebase services with industry-standard security measures. Data is retained for:

  • • Contact correspondence: 24 months
  • • Analytics tracking: 18 months
  • • User account data: Until deletion requested

5. Your Rights

You have rights to:

  • • Access and update your data
  • • Request deletion of personal information
  • • Object to automated processing
  • • Export your data in portable format

6. Contact for Privacy Issues

For data requests or privacy questions:

privacy@elenebelocococociciaia.com