Privacy Policy

How we collect, use, and protect your personal information.

Introduction

At E-LAB, we are committed to protecting your privacy. This policy outlines the types of personal information we collect and how we use it. By using our services, you agree to the terms of this privacy policy.

Information We Collect

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Personal Information

We collect data such as your name, email, and location when you create an account or contact us directly.

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Usage Data

Information about how you interact with our websites and services is collected via cookies and analytics tools.

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Security Data

Logs of login attempts, IP addresses, and device information are collected to protect our services.

How We Use Your Data

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To Provide Services

We use data to manage your account, process transactions, and deliver requested services.

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Improve Experience

Usage patterns help us enhance platform performance and personalize features.

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Security & Compliance

Data is used to detect fraud, enforce terms, and comply with legal obligations.

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Marketing

We may send promotional emails with opt-out options. No third parties share your data.

Your Rights

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Access Data

Request copies of your personal information we maintain.

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Correction

Update inaccurate or outdated information at any time.

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Portability

Obtain structured formats of your data for transfer to other providers.

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Deletion

Request permanent removal of your personal information from our systems.

Security Measures

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Encryption

All sensitive data is encrypted in transit and at rest using AES-256 and TLS 1.3.

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Access Controls

Role-based restrictions ensure only authorized personnel access sensitive data.

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Audits

Third-party security audits are conducted quarterly to validate system integrity.

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Retention

Data is retained only as long as necessary for operational purposes or as required by law.