Privacy Policy

At Elada, we're committed to protecting your privacy. This page explains how we handle your information.

Our Commitment to Privacy

Information We Collect

We collect personal information you provide when using our services, including:

  • Name and contact details
  • Payment information for transactions
  • Usage data for analytics
  • Device and location information

How We Use Information

We use collected data to:

  • Provide and improve our services
  • Process transactions securely
  • Personalize user experience
  • Communicate with users
  • Ensure platform security

Data Protection

Your privacy is protected through:

  • End-to-end encryption
  • 24/7 monitoring systems
  • Regular security audits
  • Access control policies
  • Compliance with GDPR/CCPA

Data Retention

We retain data for:

  • Active users: 24 months
  • Inactive users: 90 days
  • Legal requirements: Indefinitely (with anonymization)

Last Updated: September 10, 2025

For any privacy inquiries, please contact our support team.