FAQs
Find answers to common questions about our simulation platform, access process, and technical capabilities.
What access levels are available? ▼
We offer tiered access levels: Hobbyist (free sandbox environment), Professional (paid private workspace), and Enterprise (custom deployments). All levels include support for core simulation features with increasing computational resources and API access.
How secure is data storage? ▼
All data is encrypted at rest using AES-256 with rotating keys. Access patterns are monitored for anomalies, and private workspaces use private key cryptography with optional biometric authentication for sensitive simulations tasks.
How are simulation licenses structured? ▼
Licenses are metered based on rendering compute hours with a base tier allowing 1000 CPU-hours/month. Academic institutions get a 50% discount on all paid tiers, and all users receive free academic citations for published research.
What hardware requirements exist? ▼
Minimum requires 8-core CPU with AVX-512 support, 32 GB RAM, and discrete GPU with at least 16 GB VRAM. We recommend dual socket systems for parallel computation tasks with InfiniBand connectivity in enterprise environments.
Still have questions?
Get in touch with our support team for in-depth clarification on simulation capabilities, pricing packages, or hardware compatibility.
Contact Support