Privacy Policy

2.1 Personal Information

When you interact with us, we may collect personal information including:

• Name, email address, and phone number
• Passwords and account preferences (stored securely)
• Payment details during transactions
• IP address and browsing behavior

2.2 Non-Personal Information

We may collect the following non-personally identifiable information:

• Browser type, language, and operating system
• Referral URLs and navigation patterns
• Device identifiers and cookies

We use the collected information to:

• Provide and improve our services
• Process transactions securely
• Personalize your experience
• Send important communications
• Perform analytics and research
• Ensure platform security and legal compliance

All personal data is stored in secure, encrypted environments with physical, technical, and administrative safeguards. We implement robust firewalls, access controls, and monitoring to prevent unauthorized access or data breaches.

Data is retained for as long as necessary to provide services and comply with legal requirements, after which it is securely deleted.

We do not sell your data. However, we may share information with:

• Our trusted service providers with confidentiality agreements
• Government authorities when legally required
• Business partners for co-branded services (with explicit user consent)

You have the right to:

• Access and review your personal information
• Request corrections or deletions
• Opt out of data processing activities
• Receive a copy of your data in portable format

Contact our Data Protection Officer at privacy@egranasas.com to exercise these rights.

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. Our use of cookies includes:

• Functional cookies for authentication
• Performance cookies for analytics
• Preference cookies for personalized content

For more details, see our Cookie Policy.