<_out tag="html" xmlns="http://www.w3.org/1999/xhtml" lang="en"> Support | EGM Products

Support Center

Find helpful guides and support options for our products and services.

How can we help?

Live Chat

Talk to our live chat agents Mon-Fri 8am-8pm CST. Same-day response.

Support Tickets

Create and track tickets. Average resolution: 48-hour SLA

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24/7 Documentation

Browse our comprehensive documentation with troubleshooting guides.

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Support Request Form

Explain the issue in detail

Frequently Asked Questions

How do I reset my password?

Reset your password by visiting password reset page.

How do I cancel my account?

Update preferences in your account settings.

Is there a user manual I can download?
How do I reach customer service via phone?

Call us 9AM-5PM EST at (510) 555-0199

What is my product warranty?

The standard 3-year manufacturer's warranty covers all manufacturing defects in materials and workmanship.

View extended warranty plans

Didn't find what you're looking for?

Email us at support@egm.com

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