SMS Campaign Best Practices in 2025

Learn how to create compliant, engaging text message campaigns that drive real results without annoying customers.

What Changed in SMS Marketing?

New Compliance Rules

2025 US TCPA updates require all SMS campaigns to use long codes and include opt-out instructions in every message.

AI-Driven Personalization

Modern SMS platforms now use machine learning to optimize send times and content relevance in real-time.

Interactive Features

New platform capabilities let you include menus, payment options, and even appointment scheduling directly within messages.

5 Must-Follow Best Practices

1

Know Your Regulations

Familiarize with the latest SMS compliance rules in your jurisdiction. For the US, understand TCPA requirements. Use long codes and include opt-out instructions.

法律顾问指南

Did you know: Sending to do-not-call lists may result in $500 fines per message? Modern compliance platforms automatically screen out opted-out numbers.

Long Code: 10-18 digits
Short Code: 5-6 digits
Toll-Free: +1 area codes
MMS support available
2

Build Smart Lists

Segment your audience based on behavior, demographics, and past interactions. Use automated tagging for real-time segmentation.

List Builder

Tip: Use dynamic segments that update automatically based on user behavior. For example: "New sign-ups last 7 days."

Purchase history filters
Location-based triggers
Time-sensitive segments
Behavioral tags

Try Our SMS Tools Free

Compliance Checker

Instantly validate your contact list against current regulations and industry blacklists.

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Message Optimizer

AI-powered tool that suggests better time windows, subject lines, and message formats based on audience data.

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Performance Dashboard

Track open rates, conversion rates, and message performance across all your campaigns in real-time.

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Frequently Asked Questions