Return Policy

1. Overview

At Echich, we take pride in providing high-quality health products and services. If you need to return a product, please review our return policy below.

2. Return Eligibility

• • New and unused medical products in original packaging
• • Must be returned within 30 days of delivery
• • Includes unopened vitamins, devices, and accessories
• • Prescription items must have original authorization

3. How to Return

1. Contact support@echich.com to request a return authorization
2. Package item securely with original documentation
3. Ship to: Echich Returns, 123 Health Plaza, NY
4. Include your order number and reason for return

4. Refunds

Refunds are processed within 5-7 business days after we receive your return. Refunds will be issued to the original payment method.

5. Non-Returnable Items

• • Used or damaged merchandise
• • Opened medical devices
• • Expired health products
• • Custom or special-order items