submit your query
frequently asked questions
how do i open a support ticket?
you can submit a request through this form, or contact us via email at support@ebai-products.com for urgent issues.
how long will it take to respond?
we aim to respond within 1 business day for new requests. urgent issues get first priority.
what payment methods are accepted?
all major credit cards, bank transfers, and digital payment solutions are accepted.
what is the return policy?
products come with a 30-day satisfaction guarantee. please contact support for any returns within the initial period.
where can i find product documentation?
click here to view our comprehensive documentation resources.
other ways to contact us
direct contact
for urgent queries, reach us at:
+1 (555) 123-4567