Nelgifka Support

Need Help?

Access support resources, submit tickets, or reach our team directly.

Support Options

Email Support

Submit requests via email for non-urgent matters. Response time within 1-2 business days.

support@nelgifka.com

Live Chat

Access our live support agents who can assist with urgent issues during business hours.

Support Tickets

Track issues with personalized tickets. Ideal for detailed technical inquiries.

Create Ticket

Contact Support

Create Support Ticket

Use this form to submit a technical issue, provide feedback, or request a feature.

Create a Ticket ❄️

Frequently Asked Questions

How long does it take to resolve issues?

Support response times vary based on urgency. Most tickets receive acknowledgment within 24 hours.

Can I request a refund?

Refund policies are outlined in our Terms of Service.

How do I reset my password?

Visit the account settings page for instructions.