Access support resources, submit tickets, or reach our team directly.
Submit requests via email for non-urgent matters. Response time within 1-2 business days.
support@nelgifka.comAccess our live support agents who can assist with urgent issues during business hours.
Track issues with personalized tickets. Ideal for detailed technical inquiries.
Create TicketUse this form to submit a technical issue, provide feedback, or request a feature.
Create a Ticket ❄️Support response times vary based on urgency. Most tickets receive acknowledgment within 24 hours.
Refund policies are outlined in our Terms of Service.
Visit the account settings page for instructions.