Need Help? We're Here for You

Reach out to AWS CloudTrail support for technical assistance, sales inquiries, or enterprise solutions.

24/7 Chat

Get live help with technical questions

Get in Touch

Choose your support type:

  • Technical Support
  • Sales Inquiries
  • Enterprise Solutions

24/7 Live Chat

Our support team is ready to help with technical questions at any time

Support Options

Technical Support

Email us for technical issues
support@cloudtrail.aws

Priority: 2-hour response time for enterprise customers

Sales

Contact our sales team to discuss
aws-cloudtrail-sales@amazon.com

Enterprise Support

For large organizations and
custom integrations, reach out to
enterprise@aws.com

24/7 Dedicated
SOC 2 Support

Community

Join our forums for peer-to-peer support
community.aws.com/cloudtrail

Frequently Asked Questions

Our support team operates 24/7 via chat for technical issues. Office hours for enterprise sales are Mon-Fri 9am-7pm PST.

  • Live chat available anytime
  • 8-hour window for enterprise support

Office Locations

We operate from AWS regions across the globe.
For physical locations, contact our enterprise sales team.

View Regional Offices

Still Have Questions?

Our team is always happy to help - whether it's a simple question or a complex integration.

Call +1-800-123-4567