Support & Help Center

Need assistance? Find answers to common questions, check our status, or contact our support team.

1. How to Contact Us

📧

Email Support

For urgent matters, email support@ellimnnemn.com

24/7 Available
💬

Live Chat

Available during working hours 9:00 AM - 6:00 PM UTC

Start Chat
📞

Phone Support

Call +1 800 ELLIMNN (3554666)

Business Hours Only

2. Frequently Asked Questions

How do I reset my password?

Use the "Forgot Password" link on the login page to initiate the password reset process.

Can I request a data export?

Yes - visit your account settings under "Data & Privacy" to generate a download request.

What payment methods do you accept?

We support major credit cards, PayPal, and ACH transfers for U.S. customers.

Is my data secure with Ellimnnemn?

Yes - we implement end-to-end encryption and military-grade security measures across all services.

3. Service Status

ALL SYSTEMS NORMAL

Data Centers

  • US East - 🟢 Healthy
  • EU Central - 🟢 Healthy
  • APAC - 🟢 Healthy

Internal Systems

  • API Gateway - 🟢 Operational
  • Auth Service - 🟢 Healthy
  • Payment Processors - 🟢 Healthy