Frequently Asked Questions
Get quick answers to common questions about our quantum-powered services.
1. Technical Support
🔧 How do I access technical support? ▼
Contact our 24/7 Quantum Engineers team via support@ααββΑαα.δδνσ or use the interdimensional chat available on every page.
⚠️ What are the operating hours for maintenance support? ▼
Maintenance support is available 24/7 with immediate response for critical alerts. Standard technical support is available:
- Mon-Fri: 08:00-22:00
- Sat-Sun: 10:00-18:00
2. Account & Billing
💳 How do payments work? ▼
We offer quantum-secure payment via:
- Credit/Debit cards (Visa, Mastercard)
- Cryptocurrency (BTC, ETH, USDC)
- Bank transfers
🔄 Can I pause my subscription? ▼
You can pause your subscription for up to 90 days without fees. Account will be suspended during pause, but resumes automatically with service retention.
3. Service Features
🛠 What does the quantum encryption cover? ▼
All data in transit and at rest is protected with 4096-bit quantum-resistant encryption. Includes automatic intrusion detection and self-healing protocols.
🌐 Can I access services from multiple devices? ▼
Yes! Our platform supports unlimited device access across all subscription tiers with seamless interdimensional synchronization.