When you interact with Ελμόμ1, we collect data in the following categories:

• Account Data: Email, name, billing information when you create an account.
• Service Usage: Feature usage patterns, login frequency, and session statistics (fully anonymized).
• Technical: IP address, browser type, device fingerprint, and network performance metrics.

All data collection adheres to GDPR Article 6 principles and is encrypted at rest and in transit.

Your information is used to:

• Provide, maintain, and improve our automation platform
• Process payments and manage subscription services
• Send product updates and security advisories
• Analyze trends to enhance user experience
• Comply with legal obligations and protect company interests

We never sell personal data. All analytics are aggregated and anonymized.

We disclose information only in the following cases:

• With service providers under strict confidentiality agreements
• To comply with court orders or legal process
• To protect against fraud or illegal activity
• During corporate restructuring (M&A, bankruptcy)

We require all third parties to maintain EU-level privacy safeguards.

We use essential cookies to maintain session security and performance cookies to optimize site speed. Non-essential cookies require explicit consent.

You have the following rights under data protection laws:

• Right to Access: Obtain a copy of your data in JSON format
• Right to Erasure: Request account deletion and data removal
• Right to Object: Opt out of automated decision-making
• Right to Data Portability: Export your data to other providers

To exercise these rights, contact our compliance team with proof of identity.

We may update this policy as our services evolve. Major changes will be communicated via:

• Email notice at least 30 days prior to implementation
• Account dashboard alerts with compare view of changes
• Website banner announcement during transition period

Current policy revision date: September 2025