EI

Privacy Policy

Last updated: 2025-09-17

At EI Digital Technologies ("we," "us," "our"), we are committed to protecting your privacy and ensuring the security of your personal data collected through our website εi.com ("Site"). This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect information you directly provide, including:

  • Contact details (name, email, phone number) from support requests
  • User account information for registered users
  • Payment details (if you purchase our services)

We also collect technical data automatically, such as IP addresses, browser type, and device information.

2. Use of Your Data

We use your information to:

  • Provide and maintain our website and services
  • Process transactions and send confirmations
  • Improve user experience through analytics
  • Communicate updates and legal requirements

3. Data Sharing and Disclosure

We do not sell your data. However, we may:

  • Share with third-party payment processors (PCI-DSS compliant)
  • Reveal information to comply with legal obligations
  • Transfer data during business restructuring

4. Cookies and Tracking

Analytics Cookies

Used to track site performance (Google Analytics)

Session Cookies

Temporary cookies to maintain user sessions

5. Security Measures

We use enterprise-grade encryption (AES-256) and SOC 2 type II certified infrastructure to protect your data from unauthorized access, disclosure, or destruction.

6. Data Retention

Your data is retained only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Comply with legal requirements

7. Your Data Rights

You may:

  • Access, update, or delete your personal data
  • Opt in/out of marketing communications
  • Request data portability (GDPR Article 20)

8. Contact Us

For privacy-related inquiries, email our Data Protection Officer at: privacy@ei.com

Want full control over your data?

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