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Help Categories

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Security & Compliance

Verify security protocols, audit logs, and compliance documentation

Account Management

User profiles, permissions, API keys, and team management

API & Integration

API references, SDKs, and integration guides for developers

Frequently Asked Questions

How do I set up two-factor authentication?

Go to your profile settings > Security section > Enable 2FA and follow the on-screen instructions. For extra security we recommend using a hardware token or biometric authentication.

How to get instant verification?

Our instant verification service uses AI-powered identity analytics. Just select the "Instant Verification" option in the transaction wizard and allow camera/mic access for binetric verification.

What happens during a security audit?

Our systems perform automated audits every 30 minutes, checking for abnormal activity. If suspicious patterns are detected we'll proactively lock your account and send a verification request.

How do I report suspicious activity?

Click the "Report" button in the activity log, then select the type of suspicious transaction. Our security team will investigate within 4 working hours and send you an action plan.

Still Need Help?

Our 24/7 support team is here to help with any questions you may have about our services and features.

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