Privacy Policy
We value your privacy and are committed to protecting your data. This policy explains how we collect, use, and safeguard your information.
1. Data We Collect
- Personally Identifiable Information (PII): Email, name, contact details when you interact with us.
- Usage Data: IP address, browser type, pages visited, and interaction metrics.
- Device Information: Device type, OS, and location data for service optimization.
- Payments: Credit card info processed by SecurePay (never stored on our servers).
2. How We Use Your Data
- Provide and improve our services and features.
- Process transactions securely through vetted payment partners.
- Send administrative and personalized communications (e.g., product updates).
- Comply with legal obligations and protect our rights.
- Analyze trends to enhance user experience (anonymized data only).
3. Data Sharing
- SecurePay (Payment Processing): Only receives payment data necessary for transactions.
- CloudScale (Hosting): Accesses infrastructure-level data for service delivery.
- InsightAI (Analytics): Aggregated, anonymized usage metrics for improvement.
- Legal Compliance: May disclose data to authorities under investigation.
4. Your Data Rights
- Access/Correction: Request details about your stored data.
- Deletion: Remove your account and associated information.
- Opt-Out: Withdraw consent for non-essential processing.
- Portability: Retrieve your data in standardized format.
- Complaint: File concerns with data protection authorities.
Contact us to exercise any of these rights.
5. Data Security
- 256-bit encryption for data in transit and at rest.
- Biweekly security audits by certified penetration testers.
- Role-based access controls for internal data access.
- Incident response team with 15-minute breach alert threshold.
- GDPR/CCPA-compliant data handling procedures.